Unifynd-Facebook

Loyalty for Malls & Retail

A unified loyalty solution for malls and retail that connects brands and rewards customers across every touchpoint.

Unifynd loyalty program
Unifynd loyalty program
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End to End Loyalty Process

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Discover

Uncover revenue flows, profitability gaps, and incentive misalignment across channels.

Strategise

Shape objectives, tiers, and reward economics with ROI-backed behavioural insights.

Build

Deploy white-labelled journeys with real-time analytics and automated loyalty workflows.

Engage

Drive engagement with rewards, partnerships, and gamification.

Optimise

Improve ROI through real-time insights, fraud control, and predictive intelligence.

Here’s How We’ll Help

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Simplifying Invoice-Based Loyalty at Scale

The platform brings structure and consistency to workflows that are otherwise fragmented and manual.

  • Verify genuine purchases without adding friction for customers
  • Eliminate duplicate claims and reward misuse at scale
  • Enable QR-based, browser-led journeys, no app downloads required
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Built-In Invoice Security & Fraud Protection

The system applies layered validation to ensure incentives are always linked to legitimate transactions.

  • AI-powered OCR extracts and validates key invoice data automatically
  • Intelligent detection identifies tampering, reused invoices, and anomalies
  • Manual review workflows handle edge cases with accuracy and speed
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One Loyalty Experience Across the Properties

The platform connects tenants, shoppers, and rewards into a single, consistent journey.

  • Coalition-based loyalty spanning all participating brands
  • Seamless participation across stores, payment methods, and devices
  • Faster, touchless experiences that reduce checkout friction
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Engagement That Goes Beyond Discounts

The platform enables experiences that encourage discovery, participation, and repeat visits.

  • Gamified on ground activities and cross-brand challenges
  • Location-aware offers triggered by in-mall movement
  • Community-driven events, launches, and exclusive access
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Personalised Journeys That Keep Customers Coming Back

The system uses real-time behavioural and transaction data to personalise engagement across the customer lifecycle.

  • Tier-based benefits that unlock as customers engage more
  • Referral rewards that turn shoppers into brand advocates
  • Dynamic campaigns refined continuously through insights and behaviour
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A Flexible, Customer-First Reward Ecosystem

The reward framework is designed for real-world usage, simple to manage for operators and meaningful for customers.

  • Reloadable e-gift cards accepted across brands
  • Instant, no-conditions rewards like vouchers, parking perks, and surprises
  • Tiered rewards and fixed monthly budgets with predictable ROI

All in One Loyalty Program Suite

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Platform

Mobile App
(ios/Android)

Web App
(Admin & User Interface)

Whatsapp Based
User Journey

Onboarding & Access Management

User Group Management

Invite-only Access Controls

Multilingual Support

Earning Mechanism

Invoice scanning

ERP/ CRM/ POS Integration

Event Based Earning

Refer & Earn

Mall Services

Baggage Service

Table Reservation

Valet Parking

Stroller/ Wheelchair Booking

Personal Shopper

Personal Stylist

Rewards & Wallet

Points Wallet

Physical Reward

Gift Cards

Travel Reward

Health Reward

Engagement

Tier Based Programs

Leaderboard

Gamification

Lucky Draw

Survey & Quiz

What our Clients Have to Say

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new review2

Partnering with Unifynd has elevated our loyalty program in the UAE and Saudi Arabia. Their team has been proactive, creative, and highly supportive. The program has been executed with great professionalism, driving strong participation and positive feedback from users. We truly value their partnership and look forward to continuing this journey together.

new reviewer2

Stefano Maestri

Marketing Manager
Ariston Group

new review1

We had the pleasure of working with Dipan from Unifynd for the development of our Club Curve app at Krishna Curve Mall, and the entire experience was seamless. He was proactive, ensured every piece of feedback was addressed promptly, and made the process smooth from start to finish. The outcome has been fantastic, and we are truly pleased with the collaboration.

new reviewer1

Radhika Agrawal

Krishna Curve

Group 6442

Working with Unifynd is a pleasure! Their end-to-end services have helped us revamp and grow Simply Nam Beauty. Their ability to understand business requirements and curate required solutions is phenomenal.

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Disha Mehta

Head of Product, Bozzil

Phoenix Marketcity Logo: Unifynd

FutureCustomer.Tech (Phoenix Nhance) has augmented our marketing and communication efforts by helping us capture customer preference & transaction data to better understand the customer behavioral patterns. FCT has aided us in driving customer delight, building customer loyalty and increasing revisits to our mall.

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Ritu Mehta

Vice President, The Phoenix Mills Limited

TBOF logo

Unifynd is like a 360 degree Solution for startups. They were a one stop shop for us at TBOF – helped us do research in the sector, re-brand the logo, packaging, all collaterals, redid our entire website from tech up to design all, and have been our tech partners to enable iOT in all verticals of our farm to shelf business. Their solutions and advise is holistic, they have the expert resources and the emotional quotient to connect and work like an internal team.

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Satyajit Hange

Founding Farmer, Two Brothers Organics Farms

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new review1
We had the pleasure of working with Dipan from Unifynd for the development of our Club Curve app at Krishna Curve Mall, and the entire experience was seamless. He was proactive, ensured every piece of feedback was addressed promptly, and made the process smooth from start to finish. The outcome has been fantastic, and we are truly pleased with the collaboration.
new reviewer1
Radhika Agrawal
Krishna Curve
new review2
Partnering with Unifynd has elevated our loyalty program in the UAE and Saudi Arabia. Their team has been proactive, creative, and highly supportive. The program has been executed with great professionalism, driving strong participation and positive feedback from users. We truly value their partnership and look forward to continuing this journey together.
new reviewer2
Stefano Maestri
Marketing Manager
Ariston Group
Group 6442
Working with Unifynd is a pleasure! Their end-to-end services have helped us revamp and grow Simply Nam Beauty. Their ability to understand business requirements and curate required solutions is phenomenal.
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Disha Mehta
Head of Product, Bozzil
Phoenix Marketcity Logo: Unifynd
FutureCustomer.Tech (Phoenix Nhance) has augmented our marketing and communication efforts by helping us capture customer preference & transaction data to better understand the customer behavioral patterns. FCT has aided us in driving customer delight, building customer loyalty and increasing revisits to our mall.
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Ritu Mehta
Vice President, The Phoenix Mills Limited
TBOF logo
Unifynd is like a 360 degree Solution for startups. They were a one stop shop for us at TBOF – helped us do research in the sector, re-brand the logo, packaging, all collaterals, redid our entire website from tech up to design all, and have been our tech partners to enable iOT in all verticals of our farm to shelf business. Their solutions and advise is holistic, they have the expert resources and the emotional quotient to connect and work like an internal team.
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Satyajit Hange
Founding Farmer, Two Brothers Organics Farms

Unifynd Insights

Read What Others Are Saying About Unifynd

UNIFYND Insights

Read What Others Are Saying About Unifynd